Privacy policy
We protect our customers’ privacy and personal data.
This privacy and cookie policy (hereinafter the “Privacy Policy”) explains how we use your personal data in connection with the use of this website.
Please note that this Privacy Policy may be updated from time to time due to the implementation of new technologies and/or legislative changes. We will inform you accordingly when it is updated.
DATA CONTROLLER
Mobiloglass 2, whose offices are located at Rue des Sablières 45, Unité 3, 1435 Mont-Saint-Guibert, (hereinafter “we”), collects and processes certain personal data of its customers or visitors to its website as the data controller within the meaning of the General Data Protection Regulation (“GDPR”) and the Belgian law of July 30, 2018, on the protection of individuals with regard to the processing of personal data (hereinafter the “Belgian Law”).
CATEGORIES OF PERSONAL DATA WE PROCESS
2.1 We may collect certain personal data, known as contact data (last name, first name, telephone number, and email address), for booking appointments via this website. This data is necessary for efficient management of our exchanges/files. The website visitor’s IP address may also be collected and processed automatically when booking an appointment on this website.
2.2 Furthermore, in addition to the categories of personal data described above, this website may also process other anonymized information and data that is not processed with reference to a specific person.
PURPOSES OF PROCESSING
3.1 We may process your personal data for the following purposes:
· To schedule an appointment;
· To follow up on your request;
· To register you as a customer/prospect;
· To communicate with you if necessary (for example, to cancel or reschedule an appointment);
· For the management, security, and improvement of the this website;
· To comply with applicable laws, rules, and regulations.
3.2 When we process your personal data, we ensure that it is used in accordance with the GDPR and Belgian law. This includes cases where:
· it is necessary for us to fulfill our contractual commitments to our customers;
· we have obtained your consent;
· we must comply with legal and regulatory obligations;
· it may be necessary to establish, exercise, or defend our legal rights, or to bring legal action.
DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES AND NO INTERNATIONAL TRANSFERS OF PERSONAL DATA
4.1 We do not share your personal data with third parties.
4.2 All personal data we store is hosted within the European Economic Area.
HOW LONG WE RETAIN PERSONAL DATA
5.1 The length of time we retain your personal data will vary and will be determined by the following criteria:
· the purposes for which we use it – we will only keep it for as long as is necessary for the purposes set out above; and
· our legal obligations – laws or regulations may set a minimum period for which we must retain your personal data.
YOUR RIGHTS
6.1 You have several rights regarding the processing of your personal data that we hold about you. These rights include:
· the right to obtain information about the processing of your personal data and access to the personal data we hold about you;
· where you have actively consented to our processing of your personal data, the right to withdraw your consent at any time;
· in certain circumstances, the right to receive certain personal data in a structured, commonly used, and machine-readable format and/or to request that we transmit this data to a third party where technically feasible; Please note that this right only applies to personal data that you have provided to us;
· the right to request that we rectify your personal data if it is inaccurate or incomplete;
· the right to request that we erase your personal data in certain circumstances; Please note that in certain circumstances where you ask us to erase your personal data, we may still be legally entitled to retain it;
· the right to request that we restrict the processing of your personal data in certain circumstances; Again, you may ask us to restrict the processing of your personal data, but we may be legally entitled to refuse this request; and
· the right to lodge a complaint with the Data Protection Authority (details of which are provided below) if you believe that we have infringed one of your rights.
6.2 You can exercise your rights by contacting us using the contact details provided in the “Contact Us” section below.
6.3 You can obtain more information about your rights by contacting the Data Protection Authority, located at Rue de la Presse 35, 1000 Brussels, or by visiting its website www.autoriteprotectiondonnees.be.
COOKIES
7.1. A cookie is a small file containing a small amount of information sent to the user’s browser by a web server and stored on the user’s computer’s hard drive for record-keeping purposes. Some parts of the website operate based on the profile information stored in cookies.
7.2. This section, regarding cookies and your consent to the use of cookies, applies to every use of this website. You have consented to the use of cookies in the cookie banner.
Due to the constant innovation of the website, the non-static nature of the internet, and third parties involved in the use of cookies, it is possible that not all cookies and information are available here.
7.3. Types of cookies and purposes
Cookies are used to identify you as a user and to allow you to use our website. These cookies are deleted at the end of a session. Cookies are also used to store information for reuse and to record your user preferences. Cookies are part of the functionality of our website. If your browser does not accept cookies, you may not be able to use this website properly.
7.4. Disabling cookies
If you object to the use of cookies, you can disable them in your browser. You can find more information about disabling cookies in your browser on the websites of the following browser developers:
· Google – Chrome
· Microsoft – Internet Explorer
· Mozilla – Firefox
· Apple – Safari
· Opera
CONTACT US
For any questions regarding the processing of your personal data or this Privacy Policy, or to exercise the rights mentioned above, please contact us as follows:
Address: Rue des Sablières 45, Unité 3, 1435 Mont-Saint-Guibert
Email address: 2@mobiloglass.be
